Solid Ionics Co., Ltd. values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
Through this Privacy Policy, Solid Ionics Co., Ltd. informs you of how the personal information you provide is used and what measures are taken to protect it.
Solid Ionics Co., Ltd. will announce any changes to the Privacy Policy through website notifications (or individual notices).
This policy is effective from January 1, 2025.
■ Personal Information Collected
Solid Ionics Co., Ltd. collects the following personal information for purposes such as posting content, monitoring user activities, and conducting events:
- Collected Items: ID, contact information, email, password, photos, videos, access logs (referrers), and access IP information
- Collection Method: App-based content posting and membership registration
■ Purpose of Collection and Use of Personal Information
The collected personal information is used for the following purposes:
- Writing content on bulletin boards
- Development and specialization of new services (products), delivery of promotional information for events, tracking access frequency, and compiling statistics on service usage
■ Retention and Usage Period of Personal Information
Solid Ionics Co., Ltd. will delete personal information without delay after the purpose of its collection and use has been achieved, using irrecoverable methods.
■ Procedures and Methods for Destroying Personal Information
Solid Ionics Co., Ltd. destroys personal information as soon as the purpose of its collection and use is achieved. The procedures and methods are as follows:
Destruction Procedures:
Information entered by users for service use is moved to a separate database (or a separate filing cabinet for paper documents) and stored for a certain period based on internal policies and other related laws (refer to retention and usage period) before being destroyed.
Personal information moved to a separate database will not be used for any other purposes unless required by law.Destruction Methods:
- Electronic files are permanently deleted using technical methods that make them irrecoverable.
- Printed personal information is shredded or incinerated.
■ Provision of Personal Information
Solid Ionics Co., Ltd. does not provide users' personal information to external parties, except in the following cases:
- When users have given prior consent
- When required by law or requested by investigative agencies through legally defined procedures and methods
■ Delegation of Collected Personal Information
Solid Ionics Co., Ltd. does not delegate the handling of your personal information to external companies without your consent. If such a need arises in the future, users will be notified in advance of the delegation target and tasks, and consent will be obtained if required.
■ Rights of Users and Legal Guardians and How to Exercise Them
Users and legal guardians can view, modify, or request deletion of their personal information or that of minors under the age of 14 at any time.
To view or modify your personal information or to withdraw your consent, contact the responsible department (033-641-1205, infor@solidionics.com). After verifying your identity, you can directly access, correct, or delete your information.
If you request corrections for errors in your personal information, it will not be used or provided until the corrections are completed. If incorrect personal information has already been provided to a third party, Solid Ionics Co., Ltd. will notify the third party of the correction promptly.
Deleted personal information is handled in accordance with the "Retention and Usage Period of Personal Information" policy and cannot be accessed or used for any other purpose.
■ Installation, Operation, and Rejection of Automatic Information Collection Devices
Solid Ionics Co., Ltd. does not automatically collect any information except for IP addresses.
■ Personal Information Complaint Service
Solid Ionics Co., Ltd. has designated the following departments and a person responsible for managing personal information to protect customers' personal information and handle related complaints.
Customer Service
- Department: Management Support Team
- Phone Number: 033-641-1205
- Email: infor@solidionics.com
Personal Information Manager
- Name: mj.KIm
- Phone Number: 033-641-1205
- Email: infor@solidionics.com
Users can report any personal information-related complaints to the Personal Information Manager or the responsible department. Solid Ionics Co., Ltd. will promptly and thoroughly respond to user complaints.
For further assistance or to report personal information infringement, please contact the following organizations:
- Personal Information Infringement Report Center (www.1336.or.kr / 118)
- Korea Information Security Agency (www.eprivacy.or.kr / 02-580-0533~4)
- Supreme Prosecutors’ Office Cyber Crime Investigation Center (http://icic.sppo.go.kr / 02-3480-3600)
- National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)